Guides / Catalogue and prices

Add your catalogue

Set up your suppliers, brands and categories, then add products by hand or from a CSV file.

Everything here lives under Products in the Catalogue group of the sidebar. The tabs along the top are Products, Import, Categories, Brands and Suppliers.

Set up suppliers, brands and categories

1. Open Suppliers and fill in Add a supplier: Name, Kind, Status and Ships from. Choose Add supplier.
2. Open Brands and use Add a brand. Untick Shown on the storefront to hide a brand and its products from shoppers.
3. Open Categories and use Add a category. Pick Inside to nest it under another one. Nom (French) gives it a French name.

A category page lists everything in it and in its subcategories. You cannot delete a category that still has subcategories. Supplier costs are visible only to roles with cost access. Shoppers never see them.

Add a product by hand

1. On Products, choose New product.
2. Fill in Name, Kind and, if you wish, Brand, Manufacturer part number, Summary, Description and Categories.
3. Under Specifications, write one line per specification as Group: Label = Value. A line with no group goes under General.
4. Under First variant, enter the SKU and, if you may set prices, the Price. Tick Quote only if buyers should ask for a quote instead of paying online.
5. Choose Create product. Add sizes or options later with Add a variant.

A product can go live only when at least one variant has a price or is marked quote only. A new product starts as draft. Only roles that can publish may change its status.

English and French

Open French on the product form and fill in Nom, Résumé and Description. Leave Nom blank and the product stays out of French listings. If the English text changes later, the page asks you to review the French.

Import a CSV file

1. Open Import and read the Columns list on that page. A column the system does not know refuses the whole file.
2. Choose your file under CSV file and choose Preview import. The file must be UTF-8, up to 8 MB and 20,000 rows.
3. Read the counts and the Rows with problems table. Nothing is written yet.
4. Choose Apply to create and update what the preview listed.

• Rows that share a product_ref are variants of one product. If it is blank, the sku is used.
• A product with any refused row is not imported at all, so you never get half a product.
• A price you set by hand is never replaced by an import.

A blank cell means no change. An import never clears a value, and it never overwrites a field your team edited by hand. A product page lists those fields under the product form.

Images and spec sheets

On a product page, Images takes JPEG, PNG, WebP or GIF files. Documents takes PDF files and a Kind such as spec sheet or warranty. Each upload is up to 8 MB, and a product holds up to 30 images and up to 30 documents. In an import, image_urls takes up to 30 https addresses, and each image is copied onto your own storage.

Checked against the product on November 14, 2026.