Guides / Your store

Use your own domain

By the end you will have added your own web address to your store and proved to us that you own it.

Every store has a free address on the platform. You can also add your own domain, such as shop.yourcompany.com. You prove you own it with a DNS record. Owners and admins can add domains. Other staff can see the list.

Add your domain

1. Open Domains, under Store setup in the sidebar.
2. Under Add your own domain, type the address in Domain.
3. Select Add domain.

You can type the address with or without https://. Use a full domain name that has a dot in it. An address that is already part of the platform is refused, and so is one that is already on your store.

Prove you own it

The new domain appears in the table with the status Waiting for DNS. Under it, the page tells you the name and the value of a TXT record to add. The name is _commerce-verification followed by a dot and your domain. The value is a long code that belongs to that domain alone. Copy both from the page.

1. Sign in to the company that manages your domain's DNS.
2. Add a TXT record with the name and the value shown on the Domains page.
3. Wait for the change to spread. This can take a while.
4. Back on Domains, select Verify next to the domain.

When it works, the page says Domain verified. It now serves your store. and the status changes to Verified.

If verification fails

• We could not find the TXT record yet. DNS can take a while to update. Wait, then select Verify again.
• The TXT record does not hold this domain's token. The value does not match. Copy it again from the page.
• Another store has already verified that domain. Only the first store to prove a domain keeps it.

Adding a domain only claims it. Your store does not answer at the new address until the status says Verified.

Primary domain and removing a domain

Your free platform address is marked primary in the table. It is permanent and cannot be removed. Domains you add have a Remove button, which deletes the domain from your store. You can remove one before or after it is verified.

Checked against the product on November 14, 2026.